Tec4med Knowledge Base

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Tec4med Knowledge Base

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

This section provides quick answers to the most common questions about Tec4med products.

Why is the data collected by the SmartTag S/M not instantly available in the Tec4Cloud?

Why can't the SmartHub and the SmartLock be calibrated?

Why is there a data gap between individual measuring points in the Tec4Cloud?

What is the reason for the limited number of measurement points displayed in the Tec4Cloud temperature graph, instead of showing every individual measurement?

What could be the reason for my measurement data being visible in Tec4Cloud but not appearing in Nic-Place?

How to confirm a triggered alert in the Tec4Cloud

SmartTag

What recording and transmission interval settings are available for SmartTag S & M to transmit data to Tec4Cloud?

How to correctly start the data recording on SmartTag S/M

Tec4App

It is not possible to scan the TempBeacon with the Tec4App

How Do I Readout the TempBeacons?

Install TempBeacons with SmartHub

Instructions for Installing TempBeacons with a SmartHub

Requirements to connect the SmartHub stationary App to the Wi-Fi

What is the difference between a mobile app version and a stationary app version of the SmartHub?

SmartHub

Steps to Restart the SmartHub

Two versions of SmartHub

Installation concept for four use cases

Temperature and Humidity Monitoring in Refrigerator/freezer with SmartHub & TempBeacons/CryoBeacons

Temperature and Humidity Monitoring in Trucks and Vehicles with SmartHub & TempBeacons

Temperature and Humidity Monitoring in large warehouses with SmartHub & TempBeacons/CryoBeacons

Monitoring of Temperature, Humidity, Light, Acceleration, and Tilt in shipments using various SmartTag models: S/S Lite or SP/SP Lite & M/MP